These Terms and Conditions govern your use of q98com's platform — from registration and deposits to bonus claims and withdrawals. Please read them in full before you start playing. By creating an account on q98com, you confirm that you have read and accepted everything set out here.
A quick overview of the most important areas — but these summaries do not replace the full text below.
You must be 18 years of age or older to hold a q98com account. One account per person, per household and per device. q98com reserves the right to verify your identity at any point and to suspend accounts where verification fails or misrepresentation is found.
All accounts on q98com operate exclusively in Pakistani Rupees. Deposits must come from payment accounts registered in your own name. Withdrawals are processed only to verified accounts matching your q98com profile — no exceptions.
All bonuses on q98com are subject to wagering requirements stated in the individual promotion's terms. Bonuses cannot be withdrawn before the wagering requirement is met. Abuse of promotions — including multi-accounting or matched betting — results in forfeiture.
q98com is committed to responsible gaming. Players can set deposit limits, session reminders and self-exclusion periods from within their account. Self-exclusion requests are processed immediately and cannot be reversed before the nominated period expires.
You are responsible for maintaining the security of your q98com account credentials. Do not share your password with anyone. q98com will never ask for your password via email, chat or phone. Any losses resulting from unauthorised access caused by your own negligence are your responsibility.
q98com reserves the right to close or suspend any account that breaches these Terms. Players may also close their own account at any time by contacting support. Upon closure, verified balances remaining after any applicable bonus forfeiture will be returned to the player.
By accessing, registering on, or otherwise using the q98com platform at https://q98com.ws (referred to throughout these Terms as "the Platform" or "q98com"), you confirm that you have read, understood and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these Terms, you must not use q98com.
These Terms form a legally binding agreement between you (the "Player" or "User") and q98com. They apply to all activities on the Platform including account registration, deposits, gameplay, bonus claims, withdrawals and all communication with q98com's support team.
To hold and operate an account on q98com, you must meet all of the following eligibility requirements at all times:
q98com reserves the right to request documentary proof of eligibility at any time. If you cannot satisfy verification requirements, your account may be suspended and balances withheld pending investigation.
Each player is permitted to hold exactly one account on q98com. This restriction applies per person, per household address and per shared device. Operating multiple accounts — whether simultaneously or sequentially — is a serious violation of these Terms and will result in immediate closure of all associated accounts and forfeiture of all balances and pending bonuses.
You must provide accurate, complete and current information at the time of registration and must keep this information up to date throughout your use of q98com. This includes your full legal name, date of birth, residential address and contact mobile number. Providing false or misleading registration information is grounds for immediate account termination.
q98com operates a Know Your Customer (KYC) process in line with standard financial services practice. You may be required to submit documentary proof of identity (such as a CNIC, passport or driving licence) and proof of address at any point — particularly before large withdrawals are processed. Failure to complete KYC will result in withdrawal holds until verification is complete.
All deposits on q98com are denominated in Pakistani Rupees (PKR). q98com accepts deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard debit or credit cards issued by Pakistani banks.
Players may set voluntary deposit limits (daily, weekly or monthly) from within their account settings. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory 48-hour review period. Deposit limits are an important responsible gaming tool and q98com encourages their use.
Players may request withdrawals of verified real-money balances at any time subject to the conditions below. Withdrawal requests are processed by q98com's finance team and typically completed within the timeframes published on the Deposit and Withdrawal page.
q98com reserves the right to apply a temporary hold on withdrawals pending identity verification, fraud investigation or review of bonus wagering compliance. If a hold is applied, q98com's support team will notify you and advise on the documentation required to resolve it.
q98com offers a range of bonuses and promotions to registered players. All bonus offers are subject to the specific terms of each promotion as published on the Promotions page, in addition to these general bonus conditions.
| Bonus Type | Typical Wagering Req. | Eligible Games | Expiry |
|---|---|---|---|
| Welcome Deposit Bonus | 30× bonus amount | All games | 30 days |
| Reload Bonus | 25× bonus amount | All games | 14 days |
| Cashback Offer | No wagering | N/A | 7 days |
| Teen Patti Bonus | 20× bonus amount | Teen Patti only | 14 days |
| Free Bet / Free Play | Varies per offer | As specified | As specified |
All games available on q98com — including Teen Patti, Live Casino, Poker, Fishing Games and Crash Games — operate according to the rules published within each game. Players are responsible for understanding the rules of any game before placing real-money bets.
All random-outcome games on q98com use Random Number Generation (RNG) systems that are certified and audited by independent testing laboratories. Results are statistically independent and cannot be influenced by q98com or any player. The RNG audit reports are available from the relevant certification body upon request.
In the event of a game malfunction — whether caused by software error, disconnection or any other technical failure — any affected round or bet will be considered void and any stakes placed will be returned to the player's balance. q98com's determination of whether a malfunction has occurred is final and binding.
If you believe a game outcome is incorrect, you must report it to q98com's support team within 7 days of the disputed round. q98com will investigate the matter using server-side game logs and provide a response within 5 business days. Dispute outcomes determined by q98com following investigation are final.
You are solely responsible for maintaining the confidentiality of your q98com login credentials including your username, password and any two-factor authentication codes. Specific obligations include the following:
q98com will never contact you to request your password via any channel including email, live chat or phone calls. Any message claiming to be from q98com and asking for your password should be treated as fraudulent and reported immediately.
The following activities are strictly prohibited on q98com and will result in immediate account suspension, forfeiture of all balances and may be reported to relevant authorities where criminal activity is suspected:
q98com is committed to responsible gaming and provides a range of tools to help players manage their activity. Full details of all responsible gaming tools and support resources are available on the Responsible Gaming page. Key tools available to all q98com account holders include:
If you are concerned about your own or someone else's gaming behaviour, we encourage you to make use of these tools and to seek professional advice. Please visit our Responsible Gaming page for contact details of professional support organisations.
q98com collects, processes and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering on q98com, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Key points from the Privacy Policy relevant to all players include the following: q98com will never sell or rent your personal data to third-party advertisers; your payment account details are processed through PCI-DSS compliant gateways and are not stored on q98com servers; and you have the right to request access to, correction of, or deletion of your personal data by contacting support.
To the fullest extent permitted by applicable law, q98com's liability to you in connection with the Platform and your use of it is limited as follows:
Nothing in these Terms excludes or limits q98com's liability for fraud, fraudulent misrepresentation or any liability that cannot be excluded by law.
You may close your q98com account at any time by contacting the support team via live chat or email at support@q98com.ws. Following closure, any verified real-money balance remaining — after deduction of any bonus funds that have not met their wagering requirements — will be returned to you via your most recently used payment method.
q98com reserves the right to suspend or permanently close your account with or without prior notice if you breach any provision of these Terms, if fraudulent or criminal activity is detected, or if q98com determines that your continued use of the Platform poses a risk to q98com or other players. In cases of termination for breach, q98com reserves the right to withhold any balance pending investigation.
q98com reserves the right to amend, update or replace these Terms and Conditions at any time. Where changes are material — such as changes to deposit or withdrawal conditions, bonus terms or account eligibility — q98com will notify registered players via their registered email address or via an in-platform notification at least 7 days before the amended Terms take effect.
Your continued use of q98com following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with amended Terms, you must stop using the Platform and request account closure before the effective date of the changes.
These Terms and Conditions and any dispute arising from them shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which q98com is licensed to operate.
In the event of a dispute between you and q98com that cannot be resolved through q98com's internal complaints process, you may escalate the matter to the relevant licensing authority or independent dispute resolution service as specified in q98com's complaints procedure available from the support team.
q98com's internal complaints process requires all complaints to be submitted in writing — via live chat transcript or email to support@q98com.ws — within 30 days of the event giving rise to the complaint. q98com will acknowledge all complaints within 24 hours and provide a full response within 5 business days.
These Terms and Conditions should be read alongside q98com's Privacy Policy, which explains how your personal data is collected and used, and the Responsible Gaming page, which provides full details of all player protection tools and external support resources. By using q98com, you confirm you are 18 years of age or older and accept these Terms in full.